New Technical Support Self-Help Option

We are always striving to improve our technical support, and while our customer satisfaction remains at over 95%, we recognise that waiting times have increased due to the volume of software reinstallation requests.

To help reduce these wait times and provide a more efficient service, we have introduced a new self-help option via https://support.numed.co.uk

What This Means for You:

✅ Faster Support – No more long wait times for software reinstallation.

✅ Self-Help Option – Quickly reinstall the software on as many PCs as needed.

✅ Book a technician – If needed, schedule a dedicated appointment for up to three reinstalls per one hour slot.

✅ Available 24/7 – Access the portal anytime, day or night, to reinstall software whenever it suits you.

By using the portal, we can ensure that our technicians are available for urgent, time-sensitive issues while giving you more control over standard software updates.

Visit: https://support.numed.co.uk and click Software Reinstallation