Case Study: Envisage - Little Chalfont Surgery

Envisage Waiting Room TV and Patient Call System

Dr Ash Aggarwal

"We are delighted with the product and would recommend it to any practice looking for this type of system"

Little Chalfont Doctors Surgery strives to provide the highest quality healthcare to patients in the Buckinghamshire area and is always looking at ways in which to enhance their service. The practice was undergoing a major investment in improving the facilities on offer to their patients. As well as extending and improving the building they needed to upgrade the method in which they were calling patients to the clinical rooms but felt that a better more effective method of communicating to patients should also be explored.

"We did our homework and explored the various options available to us on the market. We purchased the Envisage Patient Call and Health Information system. We are delighted with the product and would recommend it to any practice looking for this type of system. I am happy to speak to local practice managers and doctors in Bucks who would like to hear about our experience."

Why did the practice choose Envisage from Numed Healthcare?

Dr Ash Aggarwal investigated the various solutions on offer and after a demonstration from the local account manager  – Mr Ben Shepherd, decided to order the Envisage Health Information and Patient Call System.

"Envisage gave us complete control of what information we posted on the screen: there were no product promotions. It allows us to place our own material into the playlist, informing patients about specific practice information."

Dr Aggarwal continues, "We choose what National and Local campaigns we wish to alert our patient to – we  can even add Youtube clips! Alterations can be easily made. The product  software looks professional and is easy to use. The patient call is incredibly useful and unique to Envisage with patients being called in via a choice of visual and audio prompts. Being able to educate and inform patients will become imperative within the ‘New’ NHS."

Dr Aggarwal goes on to say that, "we are delighted with the product and would recommend it to any practice looking for this type of system. I am happy to speak to any of the local practice managers and doctors in Buckinghamshire who would like to hear about our experience."